AllWays
Is my trip data private?
Yes. Your trips, itineraries, expenses and documents are stored only on your iPhone. We never upload your trip content.
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Help, setup & quick answers.
Everything you need to get the most out of AllWays, from keeping your trip private to pulling up a boarding pass with no signal.
This page collects the questions travelers ask most: how your trip data is stored, what works without a connection, and how Travel+ billing works. If you do not find what you need below, you can always email us and we will help you directly.
New here? Take a look at the AllWays homepage for a tour of planning, journeys, budget and the map. For details on how your information is handled, read our privacy policy.
Does AllWays work offline?
Yes. Your itinerary, tickets and saved documents are available without a connection, so you can open a boarding pass at the gate with no signal. Weather, image search and place lookups still need internet.
How do subscriptions and Travel+ work?
Travel+ unlocks unlimited trips, itineraries and expenses plus full Explore. It is billed through your Apple ID. Manage or cancel anytime in App Store settings under your name, then Subscriptions.
Frequently asked questions
Is my trip data private?
Yes. Your trips, itineraries, expenses and documents are stored only on your iPhone. We never upload your trip content.
Does AllWays work offline?
Yes. Your itinerary, tickets and saved documents are available without a connection, so you can pull up a boarding pass at the gate even with no signal. Some extras like weather, image search and place lookups need internet.
Which travel modes can I add?
Flights, trains, buses, cars, taxis and ferries. Each leg appears as a color-coded ticket on one connected journey timeline.
How do I add a place I found on Instagram, TikTok or Google Maps?
Share the link to AllWays and it resolves the place so you can drop it straight onto your trip.
Where does the weather come from?
Weather is provided by Open-Meteo, fetched on demand for your destination and dates.
What's included in Travel+?
Unlimited trips, unlimited itineraries and expenses, custom categories, full Explore access and offline documents. You can start a free trial inside the app.
How do I manage or cancel my subscription?
Travel+ is billed through your Apple ID. Manage or cancel anytime in App Store settings: open Settings, tap your name, then Subscriptions.
How do I restore a purchase?
Open AllWays and tap Restore Purchases on the paywall or in Settings to restore an active subscription on a new device.
Can I get a refund?
Travel+ is sold and billed by Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com, or on your device in Settings under your name. See our Refund Policy for full details.
How do I delete my account and data?
In the app, go to Settings then Delete Account. This permanently deletes your account and associated server records and wipes local data from your device.
Which devices are supported?
AllWays is designed for iPhone and requires iOS 26 or later.
How do I contact support?
Email [email protected] and we'll get back to you. We typically respond within 24 hours.
Still need help?
Email us at [email protected]
We typically respond within 24 hours.
